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Logistics

100 lessons

1receiving goods at the warehouseFree2delivering goods to customer at meeting point3asking about outbound procedures4packing goods for shipping5requesting delivery schedule confirmation6asking about goods in transit7reporting damaged goods8scheduling a pickup with a shipping partner9reporting a shortage in delivery10checking reefer container temperature11requesting a reissued delivery receipt12requesting to put goods into cold storage13requesting to unload goods at the dock14confirming bill of lading with shipping line15requesting return due to wrong item code delivered16reporting late arrival of goods compared to plan17reporting inventory shortage18requesting express shipping upgrade19confirming demurrage charges with the shipping line20requesting free storage extension21requesting to adjust loading time due to labor shortage22request to repack goods due to dented cartons23confirming cargo weight with partner24requesting confirmation of container handling fee25requesting extension for container loading due to labor shortage26confirming container storage fees at the port27requesting confirmation of off-port storage fees28requesting confirmation of container lifting charges at the port29requesting to pay demurrage before deadline30requesting confirmation of container cleaning fee31requesting confirmation of demurrage fees due to late container return32requesting to change shipping method due to vessel delay33requesting a reduction in demurrage fees due to late container return34requesting a time to return the empty container35requesting confirmation of vessel schedule36requesting container deposit confirmation with shipping line37requesting import quarantine certificate38confirming lcl handling fee39confirming container cleaning fee before return40reporting damaged goods due to impact during transport41confirming extra charges when picking up an empty container42requesting confirmation of container deposit before pickup43requesting confirmation of container deposit refund after return44request confirmation of cut-off time for export cargo45reporting a missing package during transport46requesting missing export documents47request confirmation of empty container lifting fee48requesting confirmation of vessel schedule and berthing49requesting confirmation of phytosanitary inspection fee50registering for door-to-door delivery service51requesting confirmation of bill of lading splitting fee52booking a schedule to pick up empty container at port53confirming lifting and handling fees at the yard54requesting confirmation of LCL handling fee at port55request confirmation of extra charges due to forklift breakdown56booking a reefer container pickup at the port57requesting confirmation of reefer container power cut-off time58requesting confirmation of reefer power-off fee due to vessel delay59request to confirm reefer container power cut fee at port60requesting confirmation of reefer container power charges61request confirmation of reefer container power cut time due to schedule change62requesting power supply for reefer container before vessel arrival63requesting confirmation of oversize cargo surcharge64requesting confirmation of demurrage fee due to late return of empty container65requesting confirmation of container seal fee66request to confirm container lifting fee at the yard67request to change loading cut-off due to early vessel arrival68requesting confirmation of unloading fee at the port69request to upgrade a dry container to a reefer container70reporting a missing shipment due to loading error71requesting confirmation of cargo insurance fee72requesting confirmation of surcharges due to vessel schedule change73request confirmation of lashing and securing fees for over-dimensional cargo74requesting confirmation of storage fees due to late pickup75requesting confirmation of container demurrage fee due to late vessel arrival76requesting extension of free storage time77requesting confirmation of transit cargo handling fee78request confirmation of storage fee due to late arrival79confirming container lifting fee onto truck80request confirmation of container lifting fee from ship to yard81request confirmation of container lifting charges from ship to barge82requesting confirmation of container lifting fee from barge to shore83confirming port handling charges and permits84requesting confirmation of container detention fee due to missing delivery order85requesting confirmation of container lifting fee from ship to train86requesting confirmation of storage fees due to early arrival87requesting confirmation of container lifting fee from vessel to barge88requesting confirmation of late customs declaration penalty fee89requesting confirmation of storage fee due to free time overrun90requesting confirmation of container lifting fee from ship to wharf91requesting confirmation of cargo handling fee at a bonded warehouse92rescheduling container pickup due to storm93requesting a certificate of origin94submitting an electronic customs declaration95request to adjust customs declaration96buying insurance for an export shipment97complaining to the shipping line about delayed transport98meeting with transport provider for coordination99reporting a truck breakdown on the road100counting and checking the quantity of goods arriving at the warehouse

Frequently asked questions

Absolutely. The course is designed for beginners, focusing on basic words like 仓库 (warehouse), 运输 (transport), 订单 (order) and short sentence patterns. You'll learn through real-life situations without needing to know complex Chinese characters beforehand.
For beginners, after about 20-30 hours of study, you can grasp basic sentence patterns to communicate with Chinese colleagues about waybills, delivery times, and cargo inspection. However, regular practice is needed to become proficient.